Last updated: 3 September 2026
Who we are
Sanjivani Vikas Foundation operates sanjivanivf.org and related online services. This policy explains how we handle personal information when you visit the website, contact us, use the assistant, or submit a CSP enquiry or application.
Information we may collect
- Contact details such as your name, mobile or WhatsApp number, email address, and postal address.
- CSP application information, eligibility details, location, education, identity and supporting documents that you choose to submit.
- Messages and questions sent through the website assistant or other contact channels.
- Technical information such as IP address, browser and device details, pages visited, referring page, approximate location, and interaction data.
- Information received from service providers, partner organisations, or banks where necessary to process or verify a request.
Why we use information
We use personal information to respond to enquiries, assess and verify CSP applications, communicate application status, provide support, prevent fraud, maintain website security, improve services, measure website performance, comply with legal obligations, and protect the Foundation and its users.
Consent and choice
Where processing is based on your consent, you may withdraw that consent by contacting us. Withdrawal will not affect processing already completed and may prevent us from continuing a service that needs the relevant information. Please provide only information necessary for your request.
Sharing of information
We may share information only as reasonably necessary with authorised Foundation personnel, partner banks or business correspondents, verification and technology providers, professional advisers, government or law-enforcement authorities, and other parties required by law. We do not sell personal information.
External and embedded services
The website may use external application systems, Google services, maps, analytics or advertising measurement, dashboard services, and an AI-assisted chat service. These providers may process technical or submitted information under their own terms and privacy practices.
Retention and security
We keep information only for as long as reasonably needed for the purpose collected, application processing, fraud prevention, record keeping, dispute resolution, and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your rights
Subject to applicable law, you may ask for information about processing, request access or correction, ask for deletion where appropriate, withdraw consent, or raise a grievance. We may need to verify your identity before acting on a request.
Children’s information
CSP applications are intended for adults. We do not knowingly invite children to submit personal information through the application process. A parent or guardian who believes a child has provided information should contact us.
Updates to this policy
We may update this policy when our services or legal obligations change. The date above shows the latest revision.